Your Privacy Matters

We are committed to protecting your privacy and handling your data responsibly.

Effective Date: 12/12/2024

1. Introduction

Welcome to Present (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you provide when using our website and app. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website [presentpro.com.au] and the Present app, you agree to the practices described in this Privacy Policy.

2. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@presentpro.com.au
Phone: 1300 123 123
Location: Sydney, NSW, Australia

3. Information We Collect

We may collect the following types of personal information:

3.1. Information Provided by You

Account Information: Name, email address, phone number, business name, and password when you register.
Employee Information: When business owners invite employees, we collect names, email addresses, and shift details.
Payment Information: If you subscribe to a plan, payment details are processed through Stripe or other payment processors (we do not store payment card information).
Support Requests: Any details you provide when contacting our support team.

3.2. Automatically Collected Information

Device Information: IP address, device type, operating system, app version, and browser type.
Usage Data: How you use our website and app, including pages visited, features used, and time spent.
Location Data: Geo-location data for clock-in/out services, based on the permissions granted by employees.

3.3. Information from Third-Party Integrations

Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our Site. This information helps us improve the Site and your user experience
If you integrate third-party services (e.g., MYOB, Xero, Stripe, Google Maps), we may collect data necessary for these integrations to function.

4. How We Use Your Information

We use the information we collect for the following purposes:

Account Management: Creating and managing accounts for business owners and employees.
Attendance Tracking: Enabling clock-in/out, shift management, and attendance reporting.
Payment Processing: Processing subscription fees securely via third-party payment processors.
Support and Communication: Responding to inquiries, support requests, and sending service updates.
Improving Services: Analyzing app and website usage to improve our features and user experience.
Security and Fraud Prevention: Detecting and preventing fraudulent activity and security breaches.
Legal Compliance: Ensuring compliance with applicable laws and regulations.

5. How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

Service Providers: Third-party vendors who assist with payment processing, cloud storage, and customer support.
Integrations: When you connect with third-party services (e.g., MYOB, Xero, Stripe), we share necessary data for these services to function.
Legal Requirements: When required by law or to protect our rights and the safety of others.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

5. Data Security

We take the security of your data seriously. Measures we use to protect your data include:

Encryption: Data encryption in transit and at rest.
Access Control: Restricted access to personal data based on role and necessity.
Regular Audits: Routine security audits and vulnerability assessments.
However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Your Privacy Choices

Location Data: You can control the App’s access to your device’s location data through your device settings.
Marketing Emails: You can opt-out of receiving marketing emails by following the unsubscribe instructions in the email.
Account Information: You can update your account information by logging into the App.

7. Data Retention

We retain personal information as long as necessary to provide our services and fulfill legal obligations. When no longer needed, we securely delete or anonymize your data.

8. Your Rights

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or outdated information.
Deletion: Request deletion of your personal data, subject to legal limitations.
Withdraw Consent: Withdraw consent for data processing where applicable.

To exercise these rights, please contact us at privacy@presentpro.com.au.

9. Cookies and Tracking Technologies

Our website uses cookies to improve your experience. Cookies help us understand how you use our site and enable features like:

Session Management: Keeping you logged in.
Analytics: Understanding user behavior to improve our services.
You can control or disable cookies through your browser settings.

10. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

12. Third-Party Links

Our website and app may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

13. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@presentpro.com.au
Phone: 1300 123 123
Website: presentpro.com.au